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THE WORKSHOP
Any complex project requires teamwork and at the heart of teamwork are the meetings and
conversations that allow team members to share information, diagnose problems and create
solutions. This course will develop the participants capacity to run and contribute to
great team meetings. The course helps participants to understand their own behaviour, the
behaviour of others and how habitual behaviour determines the success of any team in
dealing with complexity problems. The course will give participants practical techniques
to make their own contribution to meetings more effective and to get the most out of other
team members. The techniques delivered in this course will help you run meetings that are
more focused, more creative and result in action. The style of this course is both
participative and practical. Delegates take an active part in simulations and projects
which recreate in a training environment the key aspects of the interactions in meetings.
WHO
SHOULD ATTEND
All IT managers, team leaders and team members who have responsibility for achieving
results through people.
PRE-REQUISITES
An open mind and the motivation to learn.
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COURSE
TOPICS
PEOPLE AND MEETINGS
What makes People Behave the way they do?
External Behaviour - Internal Drives
Habitual Behaviours and Hidden Drives
Understanding our own and others Drivers
Why is it Difficult to Spot our own Behaviour?
Spotting Habitual Behaviour and Hidden Drives
HABITUAL BEHAVIOUR AND THE SUCCESS OF MEETINGS
Understanding Control and Influence as Two Ways of Operating
The Habits that are needed in the Circle of Control
The Habits needed in the Circle of Influence
What gets in the way of great meetings - the Pin Ball Machine
IN MEETINGS
Self Awareness - Using Emotions to see what is really going on
Emotional Quotient
EQ Profile
The Bell of Mindfulness
Abundant Thinking - The Habit of getting Beyond Compromise
Empathy - See things through the eyes of others
Authenticity - The Ability to deal with Difficult Issues
TECHNIQUES TO RUN GREAT MEETINGS
Defining the Purpose of the Meeting
Concerns and Expectations - Creating Agendas that are useful
Dialogue - A Technique to deal with Complexity
Inclusive Action Planning
Introducing the Techniques into other People's Meetings
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LEADING MEETINGS
Keeping on Track
Air Time
Reading and Making use of Body Language
Communication Styles
Personality DifferencesCOMPLEXITY
Understanding the Dynamics of Your Group or Team
Dealing with the Misuse of Organisational Power
REAL PROBLEMS
Real-life Role Plays of Problematic Situations
PUTTING IT TOGETHER
Moving out of the Comfort Zone
The Treasure Map
The Process of Change
Course Outline v2.0 |
