Sometimes, I think that a video or cartoon (like the one above) really does not need any comment from me and I was seriously tempted to post it without comment. But, just in case you didn’t get it: if business is bad, this cartoon is saying that it’s time to look at the recipes or, in other words, it’s your fault!
It’s an analogy of course. You are the restaurant owner and you create the ambience and the experience including, but not limited to the food. People simply vote with their wallets. If the restaurant is buzzing, you got it right – well done. If the restaurant is empty, remember that it is NOT your customers’ fault.